Putting Customers First

Trust is the number one component of a working relationship between customers and contractors. We at Charlotte Comfort Systems work very diligently everyday to make sure everything that we do is in your best interest, from recommended repairs to system replacements.

One way we accomplish this is by being transparent when it comes to cost. This is especially important when considering the current trend in the heating & air industry of paying service technicians on a commission basis. While this approach helps to control labor costs for the company and can result in more sales/repairs, it can also result in customers paying for service or repairs that are unnecessary.

Our service professionals are our front line; they see more of our customers than anyone else and build the bridge of trust and integrity by only fixing what is broken. For us, having satisfied customers and acting in their best interest is our ultimate measure of success.

If you would like to deal with a company that continually trains its employees and incentivizes them to expand their knowledge base, please give us a call. Your comfort and peace of mind are our highest goal; we take your needs very seriously knowing that in this economy every dollar has to be used wisely.

And for only $89.00 we will perform a thorough and detailed tune-up of your air conditioning system; not using this as an excuse to get into the door of your house to sell you something that you do not need. Scheduled maintenance will give you peace of mind knowing that your system is ready for the extreme heat that summer brings. As always, stay comfortable!